Oomnitza JIRA Cloud - User Guide

Installing the JIRA Plugin

  1. Login to your JIRA instance with an administrative account.
  2. Click the “Gear” in the top-right, followed by “Add-ons”
  3. Search the marketplace for “Oomnitza” and click “Install”.
  4. Click “Accept & Install”, and the add-on will proceed to download and install.
  5. The add-on is now installed!

Configuring the Plugin

  1. The JIRA Cloud plugin is configured from within Oomnitza. Login to your oomnitza instance, typically https://customer.oomnitza.com/login
  2. Navigate to “System Settings” under the “Gear” in the top-right of the navigation.
  3. Click “On” next to the “JIRA Cloud” integration.
  4. Fill out the necessary details:
  1. Step 1 of 3: Provide the full URL to your JIRA account.
  2. Step 2 of 3: Define the proper assignment field, and determine the fields to display in the JIRA Oomnitza Data Panel.
  3. Step 3 of 3: Define the barcode field in JIRA and specify custom field mappings for auto-fill during ticket creation.


  1. Click “Integrate”
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