Get the Most Out of Your User Integration!

It’s not all about the asset journey, it’s about the friends we onboarded along the way.

The onboarding of remote workers has always posed a challenge for IT teams. As COVID-19 forces whole workforces to go remote, an even greater challenge mounts: Whole teams must now be onboarded remotely, and IT Managers must get them onboarded without the luxury of a centralized office of their own.

Oomnitza offers a suite of solutions that can streamline the process and allow for better tracking and swift deployment of assets to your remote team, even as they shelter in place.

(Don’t have a user integration? 😞Don’t worry! You can learn how to get started here.)

Get New Hire Information as Soon as Possible. 

The first step towards getting a new hire onboarded is knowing what devices they need. Although simple on paper, the coordination required to get new hires staged can be a challenge.

If you are currently using a User integration, it may be possible to get more out of it.

mceclip0.png

Okta, for example, can be configured to pull user statuses, including staged users, allowing your team to get their data into Oomnitza sooner. Workday (one of our newest integrations) and Active Directory will often have similar data available.

With User information flowing into Oomnitza earlier, workflows can be triggered during creation by using the “New” trigger in the workflow’s begin block. This workflow can be used to send an email to the IT Manager (or responsible party) reminding them to begin preparing for your new hires. 

Automatically Confirm Receipt of Devices

Getting a device to its new owner is vital, but for that gesture to be meaningful, IT Managers need to confirm that it was delivered and is being utilized. Oomnitza can help with this tracking through its connectors and workflow engine.

mceclip1.png

MDM software such as Jamf, Airwatch, or SCCM have fields that capture who accessed a device and when. 

The Username, Owner, or Last User value (depending on the system) can be mapped to the Assigned To field in Oomnitza in order to best capture user assignment information. For new hires, this means that their Assignment information will be applied to an asset as soon as they begin using it. 

Last Check-In Date (or equivalent) can drive a workflow that moves the asset into the Deployed status as soon as it checks in. Automating this process allows you to see which devices aren’t being used or that have never been used. 

For any questions, or if you need assistance implementing strategies to manage your growing remote workforce, please reach out to your Customer Success Manager or support@oomnitza.com.

Have more questions? Submit a request

0 Comments

Please sign in to leave a comment.
Powered by Zendesk