You can configure multiple sync keys for asset and user integrations.
For example, integrations for assets can be configured to Sync using the Serial Number, and if no matching Serial Number is found, they can be synced using the Barcode, or another unique identifier. Similarly, integrations for users can be configured to sync using the User ID as a primary identifier, and the email address.
Configuring multiple sync keys
- From the Configuration menu, click Integrations, and then click Integrations List View .
- Click an integration and navigate to the Mappings page.
- Select the fields for syncing the integration. Only fields with unique values can be selected.
- Click FINISH.
- Set the priority of the sync keys and click SAVE.