Importing SaaS and desktop software records

Use the import feature to upload multiple desktop and SaaS software records.

Before you start

The following types of files are supported for uploading software records:

• CSV (comma-separated values) files
• Google sheet files
• XLS files
• XLSX files 

SaaS software records

You must create a file with the information that you want to upload.

To import SaaS software records, you add headers. You must add the Software Name header and values. You must add the Application Category header, but adding values is not mandatory. If you don't specify a value for the category, you can add a value after you import the record. 

Software Name	Application Category
<unique name>	<category>
<unique name>	<category>

Desktop software records

To import Desktop software records, you add headers. You must add the Software Name header and values. You must add the Software Category header, but adding values is not mandatory. If you don't specify a category value, you can add a value after you import the record. 

Software Name	Software Category
<unique name>	<category>
<unique name>	<category>

You can also add other headers and values to the files that you use to upload software records such as Publisher and Website.

Categories
To view SaaS software and desktop categories, complete these steps:
1. Click Software.
2. Click Configuration > Data model > SaaS or Configuration > Data model > Desktop.
3. Click the Application Category row.
3. Click the DROPDOWN tab.
Result
A list of the available software categories is shown.    

Procedure

1. From the menu, click Software or Desktop.
2. Click Import.
3. Upload the file with the software records.
4. Select Update and Create.
5. Select CONTINUE.
6. Click SMART MAPPING.
7. Select Software Name as the sync key.
8. Click VALIDATE. Ignore the warning messages.
9. Click IMPORT. 

Next

Open the software record and add additional information such as users and contracts.

Click the link at the bottom of the page to play the video Importing software records.