Creating an extended integration for New Relic users

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You'll get visibility of your users as data from New Relic is automatically transformed into consumable information and actionable insights.

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Get the information and insights that you need to reduce costs and the time that you spend on administration tasks such as:

• Configurable dashboards and list views of key asset and user information
• Configurable reports to share information about assets and users with your colleagues and management

Before you start

Creating a user integration

Creating custom mappings

Before you start

To stream New Relic user data into Oomnitza, you need to have added your New Relic API credentials to Oomnitza.

You also need to have your API domain to hand to create the user integration in Oomnitza. Your API domain will vary depending on where your account was created, for example api.newrelic for US accounts, or api.eu.newrelic for EU accounts.

Creating a user integration

1. In Oomnitza, click Configuration>Integrations>Overview.
2. Click Block view .
3. On the Integrations page, scroll down to the Extended section for user integrations.
4. Click NEW INTEGRATION.
5. Search for the integration in the sidebar.
6. Click ADD.

Integration Overview

Before you start

More information is provided about the following fields to help you complete the integration:

Integration preferences: By default, the option Create & Update is selected, which allows for editing existing user records and adding new ones. If your goal is only to edit existing user records, choose Update Only. On the other hand, if you only want to add new records, select Create Only.

User selection: Select User only to create user records and add them to the People object.  Select User plus SaaS User to create and add user records to the Software > SaaS object. Once your users are created in the SaaS menu, you can create SaaS user workflows to validate the existence of a given user in a SaaS system and to pull role information from your SaaS System. For steps see Creating SaaS user workflows.

When you select User plus SaaS User and you have multiple instances of the same SaaS, you can choose your SaaS instance from the dropdown. If you have a single instance of the SaaS, your instance is already detected by the system.

Integration details

Procedure
To review or update the integrations details, click Edit :

1. Update the integration name if necessary. 
2. From the User Selection list, select an option. 
3. For installation type decide whether you want to store the credentials locally or in Oomnitza:
   1. Select Local if you want to store credentials locally.This mode does not support OAuth or AWS.
   2. Select Cloud if you want to store credentials in your Oomnitza instance.
4. For integration preferences, select an option.
5. Enter the name of the integration user.

Credential details

Choose one of the following options:

• Select the credentials that were created for the integration.
• Edit the credentials that were created for the integration.
• Create new credentials

Schedule

By default, user data is streamed to Oomnitza once every day.

You can configure the schedule to meet your needs such as changing the interval or changing the time so that the data is streamed when your system isn't busy.

1. Click Edit .
2. Configure your schedule.
3. Click Update.

Mappings

To map the fields to Oomnitza, click Edit :.

Creating custom mappings

Map the New Relic fields to Oomnitza fields and create custom mappings to get the user information that you need.

To take advantage of workflows, ensure you map the following New Relic fields to Oomnitza:

Complete the following actions:

1. Click Smart Mapping to automatically detect appropriate mapping fields. Values from the integration can also be dragged to the appropriate field on the Oomnitza side, or selected from the integration field dropdown.
2. You must create a custom mapping for the New Relic Id field. To do this, complete these steps:
   1. Click the down arrow on the Id field.
   2. Select Add new Oomnitza users field.
   3. Change the name of the new field to New Relic User Id. 
   4. Select the Unique checkbox.
   5. Click CREATE. 
3. Ensure that the Email is mapped to the
   1. Username field on the Oomnitza side (required for integration).
   2. Email field on the Oomnitza side (required for integration).
4. Select the Role field on the Oomnitza mapping side.
5. Choose a suitable role from the list (a defined role is necessary for the integration)
6. Assign a sync key to a unique field, such as the Email.
7. Click UPDATE.

Standard New Relic to Oomnitza mappings

The following New Relic fields can be mapped to Oomnitza: 

Connector Synch Time
Email
Id
First Name
Last Name
Role

Ensure that you select one of the fields as the Sync Key such as the email address of the user. 

Did you know? 
You can define rules for your integration by selecting Edit integration on the mapping page. For example, you may only want to run the integration if a certain contact or region exists. See Filtering integration results.  

You can add new fields to your integration by selecting Add new field   on the mapping page. All you need to do is specify the property name. See Creating custom API fields. 

Launching the integration

Your integration is in Draft mode until all the required mandatory fields are added. Once you have added all of the required fields, select Launch to activate your integration. 

If you selected Cloud as the installation type when creating the integration, refer to Running an extended integration

If you selected Local as the installation type when creating the integration, refer to Running an extended integration locally.

Getting your results
To view the information that is collected about your assets, click Assets. To view the information about software, click the Software tab.  
To view the information that is collected about your users, click People. If you selected User plus SaaS User when running the user integration, you can also find a list of users in the Software > SaaS menu

Related Links

• Running an extended integration
• Troubleshooting integrations
• Mapping extended integrations

Unleash the power of Oomnitza

To get valuable actionable insights that help you manage your assets, learn how to:

• Configure dashboards for your assets and users
• Create asset and user workflows to automate tasks
• Configure custom reports about your assets and users

Next steps

Creating workflows for New Relic assets and users