Creating an extended integration for ManageEngine mobile assets

Sync ManageEngine with Oomnitza to gain visibility of mobile assets.

The ManageEngine mobile integration uses the Mobile Device Manager Plus API. See ManageEngine API Documentation: Get device list.

Depending on the credentials that you want to use to connect to ManageEngine's API, you can select one of the following integrations:

ManageEngine mobile assets (OAuth)
ManageEngine mobile assets (Session based)
ManageEngine mobile assets (AD Session based)

Before you start

To easily find the records that are uploaded to Oomnitza, it's best practice to create a dedicated user account for each integration. This will make it easier for you to retrieve the records that are uploaded to Oomnitza from the vendor application.

Creating integration users

To create the integration, you must enter the URL of your ManageEngine server.

Data Center Location	ManageEngine Server URL
USA	https://mdm.manageengine.com
Europe	https://mdm.manageengine.eu
India	https://mdm.manageengine.in
China	https://mdm.manageengine.cn
Australia	https://mdm.manageengine.com.au

Adding global variables

Save time when you create integrations and run workflows by adding connection information as global variables.

Click Configuration > General > Global Settings.
Click Add new variable.
Add the key value, which is the name of the variable.
Enter the value.
Save your changes.

The key value is ManageEngine.Server URL

Make sure that you have completed the steps in Adding your ManageEngine credentials to Oomnitza.

Adding credentials

You can add credentials before you create the integration or you can add credentials when you create the integration. Adding credentials requires you to retrieve additional information from the vendor application. So, make life easier and add your credentials to Oomnitza before you create the integration.

Tip
To add OAuth credentials, see Adding your ManageEngine credentials to Oomnitza.

Adding session based credentials

Click Configuration > Security > Credentials.
Click Add new credential .
Search for ManageEngine mobile.
Select ManageEngine Mobile Asset Load (Session Based).
Click the right arrow .
Enter your ManageEngine username, password, and server URL.
Click CREATE.

Adding AD session based credentials

Click Configuration > Security > Credentials.
Click Add new credential .
Search for ManageEngine mobile.
Select ManageEngine Mobile Asset Load (AD Session Based).
Click the right arrow .
Enter your ManageEngine username, password, server URL, and domain name.
Click CREATE.

ManageEngine domains

Location of Data Center	Accounts Server URL
USA	accounts.zoho.com
Europe	accounts.zoho.eu
India	accounts.zoho.in
China	accounts.zoho.com.cn
Australia	acounts.zoho.com.au

Creating the integration

In Oomnitza, click Configuration> Integrations> Overview.
Click Block view
Scroll down to the Extended section for asset integrations.
Click NEW INTEGRATION.
Select the integration in the sidebar.
Click ADD.

Integration details overview

More information is provided about the following fields to help you complete the integration:

Software data

Depending on the asset integration, an option might be available to ingest desktop software information such as the name and version of the software installed on an asset. To view the software information in Oomnitza, you must have the software module.

Installation types

Cloud. Store credentials in the Oomnitza cloud.
Local. Store credentials locally. If you want to sync Oomnitza with vendor applications that require AWS or OAUTH authentication, select cloud as the type of installation. Local installations don't support AWS and OAuth authentication.

Integration preferences

Create & Update. Add and update records.
Create only. Add records.
Update only. Update records.

Integration details

To review or update the integrations details, click Edit .

When you edit the Integration details section, you can select the name or names of integration contacts. Integration contacts will receive an in-app notification and an email, when the integration fails, when the integration fails to complete within 24 hours, or when the scheduled integration fails to run.

Update the integration name.
Select an installation type.
For integration preferences, select an option.
Enter the name of the integration user.

Credential details

If you selected Cloud as the installation type, choose one of the following options:

Select the credentials that were created for the integration.
Edit the credentials that were created for the integration.
Create new credentials

Scheduling the integration

By default, data is synced once every day. Change the interval or the time so that the data is streamed when your system isn't busy.

Click Edit .
Make and save your changes.

Mapping fields to Oomnitza

To map the fields to Oomnitza, click Edit .

Select Edit integration to add rules for syncing data. Filtering integration results.

Click SMART MAPPING.

You can add new fields to your integration by selecting Add new field on the mapping page.
Creating custom API fields.

Creating custom mappings

Map ManageEngine fields to Oomnitza fields to get the user information that you need. For the field mapping, it is recommended to follow these steps:

Click Smart Mapping to automatically detect appropriate mapping fields. Values from the integration can also be dragged to the appropriate field on the Oomnitza side, or selected from the integration field dropdown.
Create a custom mapping for any other fields that you want to map that do not exist on the Oomnitza side.
1. Click the down arrow on the field you want to map.
2. Select Add new Oomnitza assets field.
3. Update the Name field to a suitable name.
4. Click CREATE.
Map and assign a sync key to a unique field, such as the Serial Number.

Tracking information for asset loads

When the integration is run, you can track the name of the credentials that were used and the source of the data. To do this, you map the following fields to Oomnitza:

Connect: Credentials
Connect: ManageEngine Server Url

Mappable fields

Added Time
Agent Type
Agent Version
Agent Version Code
Apn Password
Apn Username
Asset Owner
Asset Tag
Available Device Capacity
Available Ram Memory
Battery Level
Build Version
Cellular Technology
Connector Sync Time
Description
Device Capacity
Device Id
Device Name
Eas Device Identifier
Google Play Service Id
Imei
Is Ios Native App Registered
Is Lost Mode Enabled
Is Mail Server Enabled
Is Profile owner
Is Supervised
Last Contact Time
Last Scan Time
Location Settings Is Location History Enabled
Location Settings Location History Duration
Location Settings Location Interval
Location Settings Location Radius
Location Settings Location Services
Location Settings Location Tracking Status
Location Settings Tracking Status
Lost Mode Status
Managed Status
Manufacturer
Meid
Model
Model Id
Model Name
Model Type
Network Bluetooth Mac
Network Carrier Setting Version
Network Current Carrier Network
Network Current Mcc
Network Current Mnc
Network Data Roaming Enabled
Network Device Id
Network Ethernet Ip
Network Ethernet Macs
Network Iccid
Network Is Personal Hotspot Enabled
Network Is Roaming
Network Phone Number
Network Subscriber Carrier Network
Network Subscriber Mcc
Network Subscriber Mnc
Network Voice Roaming Enabled
Network Wifi Ip
Network Wifi Mac
Notification Service Type
Office
Os Build Version
Os Device Id
Os Name
Os Platform Type
Os Version
Os Version
Owned By
Platform Type
Privacy Settings Device State Report
Privacy Settings Disable Bug Report
Privacy Settings Disable Remote Control
Privacy Settings Disable Wipe
Privacy Settings Fetch Device Name
Privacy Settings Fetch Installed App
Privacy Settings Fetch Location
Privacy Settings Fetch Phone Number
Privacy Settings Recent Users Report
Privacy Settings View Privacy Settings
Product Name
Purchase Date
Purchase Order Number
Purchase Price
Purchase Type
Registered Time
Remarks
Remote Settings Enabled
Security Device Id
Security Device Rooted
Security Efrp Account Details List
Security Efrp Status
Security External Storage Encryption
Security Hardware Encryption Caps
Security Passcode Complaint
Security Passcode Complaint Profiles
Security Passcode Present
Security Play Protect
Security Safetynet Advice
Security Safetynet Availability
Security Safetynet Basic Integrity
Security Safetynet Cts
Security Storage Encryption
*Serial Number
Sims Carrier Setting Version
Sims Current Carrier Network
Sims Current Mcc
Sims Current Mnc
Sims Device Id
Sims Iccid
Sims Imei
Sims Imsi
Sims Is Roaming
Sims Label
Sims Label Id
Sims Phone Number
Sims Sim Id
Sims Slot
Sims Subscriber Carrier Network
Sims Subscriber Mcc
Sims Subscriber Mnc
Total Ram Memory
Udid
Unregistered Time
Used Device Space
User Domain Name
User Email
User Id
User Name
Warranty Expiration Date
Warranty Number
Warranty Type

*Suggested sync key

Launching the integration

Your integration is in Draft mode until the required mandatory fields are added. When added, click Launch to activate your integration.

If you selected Cloud as the installation type when creating the integration, see Running an extended integration

If you selected Local as the installation type when creating the integration, see Running an extended integration locally.

Viewing data ingested by Oomnitza

Viewing ingested asset data

For asset integrations, click Hardware. If the asset integration also ingests software data, click Software.

Viewing ingested user data

For user integrations, click People. If you chose the option to ingest User and SaaS user data, click Software > SaaS, click the SaaS app, and then click the Users tab.