Retention periods for data

Current object data and active object history is retained indefinitely. However, the retention period for the Activity feed, Workflows, Integrations logs, and the historical data for archived objects is limited.

Data retention period for archived objects

For the log entries displayed on the History page for archived objects, the retention period is three years after the date that the object was archived. 

Example

Object was archived: April 1, 2020.

Expiry date of retention period for the archived object: April 1, 2023. The log entries are removed on April 2, 2023.

Data retention period for Activity feed log entries

For the Activity feed log entries that are shown on the Activity Feed page, the data retention period is one year.

Example

Activity feed log entries: April 1, 2020.

Expiry date of the retention period for the activity feed log entries: April 1, 2021.The log entries are removed on April 2, 2021.

Data retention period for Workflow and Integration log entries and Notifications

For the Workflow logs and the Integration logs, and notifications, the data retention period is 90 days.

Example

Workflow and Integrations log entries: April 1, 2020.

Expiry date of the date retention period for the log entries: June 30, 2020. The log entries are removed on 1 July 2020.

Data retention period when an account is terminated

When an account is terminated, all customer data will be purged within 60 days.

Export aged data

If you want to retain historical data for longer periods, you must use the Oomnitza API to export the data before it expires. Alternatively, you can use the export feature in Oomnitza to download the data to a spreadsheet.

Extend data retention periods

If your organization wants to retain historical data for a customizable period, contact your Customer Success Manager. Additional costs might be incurred.