Making the request offering available to users

When you activate the request, you can add rules to restrict the availability of the offering. For example, you can add a rule so that the request is only visible to permanent employees, employees belonging to a specific department, or employees matching a particular role. You also create the workflow and define the set of actions that occur when the user submits a request. 

1. On the Request Catalog page, click the request offering. 
2. Click Fulfillment.
3. Add rules to restrict the offering to users.
4. To create the request form and workflow, click Preview workflow. Make sure that you validate the workflow and that it is active.
5. Click Media if you want to upload a photo of the request offering.
6. Change the status of the request offering to Active.  

Important
Requests with a status of Draft or Retired are not visible in the user Request Portal.