Creating an extended integration for Dell Order Assets

Sync Oomnitza with Dell to track and manage the orders that are placed for assets in Dell. 

To learn more about the API that is used in the integration, see Dell OrderStatus Pull API 3.  

This integration serves as a replacement for the Dell basic integration. 

Before you start

When you create the integration, you can refine the information that is retrieved.

To track orders, you choose one of the following options:

• DELL Purchase IDs (DPIDs).
• POs (Purchase Orders). The internal procurement reference for a single purchase order. 
• Order numbers. The fulfilment reference which might consist of multiple orders. 

After you select an option:

• You must enter a comma-separated list of values in JSON format.
• You must enter a comma-separated list of country codes in JSON format.

Values

The maximum number of values that you can enter is 10.

Example DPID values

["2018312065790", "2018312065791", "2018312065792", "2018312065793", "2018312065794","2018312065795","2018312065796", "2018312065797", "2018312065798","2018312065799"]

Example Purchase Order values

["180621_2400", "180621_2401", "180621_2402", "180621_2403", "180621_24003","180621_2404","180621_2405", "180621_2406", "180621_2407","180621_2408"]

Example Order number values

["1014586900", "1014586901", "1014586902", "1014586903", "1014586904","1014586905","1014586906", "1014586907", "1014586908","1014586909"]

Country codes

Enter ["US"] for Purchase ID or PO Number searches. The value is required but ignored. For Order Number searches, country codes are used to filter results.

ISO Country Codes.

Example

["US", "GB", "IN", "IE"]

For information on how to add your credentials to Oomnitza, see Adding Dell credentials to Oomnitza.

Creating the asset integration

1. In Oomnitza, click Configuration> Integrations> Overview.
2. Click Block view
3. Scroll down to the Extended section for asset integrations.
4. Click NEW INTEGRATION.
5. Select the integration in the sidebar.
6. Click ADD.

Integration details overview

More information is provided about the following fields to help you complete the integration:

Software data

Depending on the asset integration, an option might be available to ingest desktop software information such as the name and version of the software installed on an asset. To view the software information in Oomnitza, you must have the software module. 

Installation types

• Cloud. Store credentials in the Oomnitza cloud.
• Local. Store credentials locally. If you want to sync Oomnitza with vendor applications that require AWS or OAUTH authentication, select cloud as the type of installation. Local installations don't support AWS and OAuth authentication. 

Integration preferences

• Create & Update. Add and update records.
• Create only. Add records.
• Update only. Update records.

Integration details

To review or update the integrations details, click Edit .

When you edit the Integration details section, you can select the name or names of integration contacts.  Integration contacts will receive an in-app notification and an email, when the integration fails, when the integration fails to complete within 24 hours, or when the scheduled integration fails to run.

1. Update the integration name.
2. Select an installation type.
3. For integration preferences, select an option.
4. Enter the name of the integration user.  

Credential details

If you selected Cloud as the installation type, choose one of the following options:

• Select the credentials that were created for the integration.
• Edit the credentials that were created for the integration.
• Create new credentials

Scheduling the integration

By default, data is synced once every day. Change the interval or the time so that the data is streamed when your system isn't busy.

1. Click Edit .
2. Make and save your changes.

Mapping fields to Oomnitza

To map the fields to Oomnitza, click Edit .

  Select Edit integration to add rules for syncing data. Filtering integration results.  

Click SMART MAPPING.

You can add new fields to your integration by selecting Add new field   on the mapping page. 
Creating custom API fields. 

Creating custom mappings

Map Dell fields to Oomnitza fields to get the user information that you need. For the field mapping, it is recommended to follow these steps:

1. Click Smart Mapping to automatically detect appropriate mapping fields. Values from the integration can also be dragged to the appropriate field on the Oomnitza side, or selected from the integration field dropdown.
2. You have the option to create custom mappings to map any field that you want to add to Oomnitza. To create an optional custom mapping, do the following:
   1. Click the down arrow on the field that you want to map.
   2. Select Add new Oomnitza assets field.
   3. Change the name of the field.
   4. Click CREATE. 
3. Map and assign a sync key to a unique field, such as the Serial Number.
4. Click UPDATE.

Tracking information for asset loads 

When the integration is run, you can track the name of the credentials that were used and the source of the data. To do this, you map the following fields to Oomnitza:   

• Connect: Country Code
• Connect: Credentials
• Connect: Dell Purchase ID
• Connect: Order Number
• Connect: PO Numbers
• Connect: Values

Custom mappings

Actual Shipment Date
Connector Sync Time
Country
Dell Purchase ID
Description
Estimated Delivery Date
Estimated Shipment Date
Invoice Date
Invoice Number
Item Quantity
Order Number
Order Status
Purchase Order Date
Purchase Order Number
Purchase Order Status
Revised Delivery Date
Revised Shipment Date
SKU Number
Serial Number
Shipping Information: City
Shipping Information: Company Name
Shipping Information: Contact Address 1
Shipping Information: Contact Address 2
Shipping Information: Contact Name
Shipping Information: Postal Code
Shipping Information: State Province
Status Date and Time

The Serial Number corresponds to productInfo.serviceTags in the response. Service tags are unique identifiers for Dell devices. 

Launching the integration

Your integration is in Draft mode until the required mandatory fields are added. When added, click Launch to activate your integration. 

If you selected Cloud as the installation type when creating the integration, see Running an extended integration

If you selected Local as the installation type when creating the integration, see Running an extended integration locally.

Viewing data ingested by Oomnitza

Viewing ingested asset data

For asset integrations, click Hardware. If the asset integration also ingests software data, click Software.

Viewing ingested user data

For user integrations, click People. If you chose the option to ingest User and SaaS user data, click Software > SaaS, click the SaaS app, and then click the Users tab. 

Related Links

• Running an extended integration
• Troubleshooting integrations
• Mapping extended integrations

Unleash the power of Oomnitza

To get valuable actionable insights that help you manage your assets, learn how to:

• Configure dashboards for your users and software
• Configure custom reports about your users and software
• Create workflows to automate tasks

See Getting started for more information.