Creating an extended integration for Slack users

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Get the information and insights that you need to reduce costs and the time that you spend on administration tasks such as:

• Configurable dashboards and list views of key user information
• Configurable reports to share information about users with your colleagues and management

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Prerequisites

Creating the user integration

Creating custom mappings for the user integration

Slack to Oomnitza mappings

Prerequisites

Before you create the user integration, you need to have added your Slack OAuth credentials to Oomnitza. This integration uses the users.list API. The following scope is required: user:read.

Creating the user integration

1. In Oomnitza, click Configuration>Integrations>Overview.
2. Click Integrations List View
3. On the Integrations page, scroll down to the Extended section for user integrations.
4. Click NEW INTEGRATION.
5. Search for the integration in the sidebar or use the Search.
6. Click ADD.

Integration Overview

Before you start

More information is provided about the following fields to help you complete the integration:

Integration preferences:  By default,  Create and Update are selected. To ensure that only live user records are synced with Oomnitza, select Update Only. When you run the integration, you can check the error logs to see the records that weren't uploaded and why they weren't uploaded. Then, you can decide whether to upload the user records that were skipped by changing your integration preference back to Create and Update.
 

User selection: When you select User plus SaaS User and you have multiple instances of the same SaaS, you can choose your SaaS instance from the dropdown. If you have a single instance of the SaaS, your instance is already detected by the system.

Integration details

Procedure
To review or update the integrations details, click the pencil:

1. Update the integration name if necessary. 
2. From the User Selection list, select an option. 
3. For installation type, ensure that Cloud is selected.
4. For integration preferences, select an option.
5. Enter the name of the integration user.

Credential details

Choose one of the following options:

• Select the credentials that were created for the integration.
• Edit the credentials that were created for the integration.
• Create new credentials

Schedule

By default, user data is streamed to Oomnitza once every day.

You can configure the schedule to meet your needs such as changing the interval or changing the time so that the data is streamed when your system isn't busy.

1. Click the pencil.
2. Configure your schedule.
3. Click Update.

Mappings

To map the fields to Oomnitza, click the pencil.

Creating custom mappings for the user integration

Map the Slack fields to Oomnitza fields and create custom mappings to get the user information that you need.

Complete these actions:

1. Click Smart Mapping.
2. You must create a custom mapping for the Slack User Id field. To do this, complete these steps:
   1. Click the down arrow on the Id field.
   2. Select Add new Oomnitza users field.
   3. Change the name of the new field to Slack User Id. 
   4. Enable the Unique checkbox.
   5. Click CREATE. 
3. Create custom mappings to map any other field that you want to add to Oomnitza:
   1. Click the down arrow on the field that you want to map.
   2. Select Add new Oomnitza users field.
   3. Change the name of the field.
   4. Click CREATE. 
4. Assign a sync key to the Email field.
5. Click UPDATE. 

Note: For all user loads, it is recommended that you map role information to an employee role in Oomnitza. Users need to have an employee role defined in order to access Oomnitza. If the role information is not available from the user load, it is recommended that you select Employee from the Oomnitza Role dropdown list. You have the option to overwrite this at a later point should the role information become available. 

Slack to Oomnitza mappings

The following Slack fields can be mapped to Oomnitza:

Connector Sync Time
Deleted?
Email
First Name
Is Admin?
Is bot user?
Is restricted (guest) user?
Is ultra restricted (single channel only) user?
Last Name
Phone
Skype
Team ID
Title
User ID
User Name

Did you know? 
You can define rules for your integration by selecting Edit integration at the top of the screen. For example, you may only want to run the integration if a certain contact or region exists. See Filtering integration results.  

You can add new fields to your integration by selecting the + (Add) option. All you need to do is specify the field name and then enter the JSON path, for example {{response.email}}. See Creating custom API fields. 

Launching the integration

Your integration is in Draft mode until all the required mandatory fields are added. Once you have added all of the required fields, we recommend that you complete the following steps

1. Select Launch to activate your integration.
2. Change your Integration preferences to Update only so that no records are imported and do a Test Run.
3. Click Sync Sessions and review the status of the integration. If you encounter any errors, see troubleshooting integrations.
4. When the test run has been completed, change your Integration preferences and click Run Now.

Getting your results
To view the information that is collected about your assets, click Assets. To view the information about software, click an asset and then click the Software tab. To view the information that is collected about your users, click People. 

Related Links

• Running an extended integration
• Troubleshooting integrations
• Mapping extended integrations

Unleash the power of Oomnitza

To get valuable actionable insights that help you manage your assets, learn how to:

• Configure dashboards for your users and software
• Configure custom reports about your users and software
• Create workflows to automate tasks

Next steps

Now that you have run the Slack user integration, add your Slack API credentials to Oomnitza so that you can run the Slack last login integration.