Creating an extended integration for ConnectWise computer and software assets

Let Oomnitza be your single source of truth!

You'll get visibility of your computer assets and software assets as data from ConnectWise is automatically transformed into consumable information and actionable insights.

Connect Oomnitza and ConnectWise in minutes

Get the information and insights that you need to reduce costs and the time that you spend on administration tasks such as:

• Configurable dashboards and list views of key asset and software information
• Configurable reports to share information about your assets and software with your colleagues and management

Before you start

Before you can create the integration with Oomnitza, you need to have added your ConnectWise credentials and global variables to Oomnitza.

This integration uses the ConnectWise Get Computer List API.

Integrate ConnectWise with Oomnitza

When you create asset integrations, you can also stream information about the software, such as the software name and version into Oomnitza. This option is only available if you add the software module to Oomnitza.

On the Connect page, complete these steps:

1. In Oomnitza, click Configuration> Integrations> Overview.
2. Click Block view
3. Scroll down to the Extended section for asset integrations.
4. Click NEW INTEGRATION.
5. Select the integration in the sidebar.
6. Click ADD.

Integration details overview

More information is provided about the following fields to help you complete the integration:

Installation type

Select Cloud if you want to store credentials in the Oomnitza cloud.

Select Local if you want to store credentials locally. Local extended integrations do not support AWS and OAuth authentication. If you want to sync Oomnitza with vendor applications that require AWS or OAUTH authentication, select Cloud.

Integration preferences

By default, the option Create & Update option is selected. Select this option  when you want to edit records and add new records. If you want to edit records and not add new records, select Update Only. If you only want to add new records, select Create Only.

Integration details

To review or update the integrations details, click Edit .

1. Update the integration name if necessary. 
2. Select an installation type.
3. For integration preferences, select an option.
4. Enter the name of the integration user.

Credential details

If you selected Cloud as the installation type, choose one of the following options:

• Select the credentials that were created for the integration.
• Edit the credentials that were created for the integration.
• Create new credentials

Schedule

By default, data is streamed to Oomnitza once every day.

You can configure the schedule to meet your needs such as changing the interval or changing the time so that the data is streamed when your system isn't busy.

1. Click the Edit .
2. Configure your schedule.
3. Click Update.

Mappings

To map the fields to Oomnitza, click Edit .

You can define rules for your integration by selecting Edit integration on the mapping page. For example, you may only want to run the integration if a certain contact or region exists. See Filtering integration results.  
You can add new fields to your integration by selecting Add new field   on the mapping page. All you need to do is specify the property name. See Creating custom API fields. 

Create custom mappings

Map the ConnectWise fields to Oomnitza fields and create custom mappings to get the information that you need to manage your assets.

ConnectWise fields that can be mapped to Oomnitza

Agent last Inventory
BIOS Manufacturer
BIOS Version
Computer Name
Connector Sync Time
Domain Name
Gateway IP Address
ID
Local IP Address
MAC Address
Operating System
OS Version
Serial Number

Launching the integration

Your integration is in Draft mode until the required mandatory fields are added. When added, click Launch to activate your integration. 

If you selected Cloud as the installation type when creating the integration, see Running an extended integration

If you selected Local as the installation type when creating the integration, see Running an extended integration locally.

Viewing data ingested by Oomnitza

Viewing ingested asset data

For asset integrations, click Hardware. If the asset integration also ingests software data, click Software.

Viewing ingested user data

For user integrations, click People. If you chose the option to ingest User and SaaS user data, click Software > SaaS, click the SaaS app, and then click the Users tab. 

Related Links

• Running an extended integration
• Troubleshooting integrations
• Mapping extended integrations

Unleash the power of Oomnitza

To get valuable actionable insights that help you manage your assets, learn how to:

• Configure dashboards for your assets and software
• Configure custom reports about your assets and software
• Configure workflows

See Getting started.