Creating workflows for LogicMonitor users

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You'll get visibility of your users as data from LogicMonitor is automatically transformed into consumable information and actionable insights.

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Get the information and insights that you need by creating configurable workflows for:

Onboarding and offboarding users
Activating and adjusting users as part of a user change or user onboarding workflow

Before you start

Before you can create the integration you need to create an LMv1 token in LogicMonitor and set the token, along with your Account name, as global variables in Oomnitza.

We recommend that you also create an extended integration for LogicMonitor users. You can use the information retrieved in this integration to trigger workflows.

Create user workflows

To create a user workflow, you must complete these steps:

Click Configuration > Workflows
Click Add (+) and select People from the list.
Drag and drop the API block onto the Sandbox.
Click Edit on the API block and enter LogicMonitor in the search field.
Select a preset:
To choose a preset, click the forward arrow (>).
Select the credentials that you created earlier.
Enter any mandatory information when prompted.
Select Advanced Mode.
Select the Response tab. You can map the entire response by placing {{response}} in the Response field and mapping it to a custom long text Oomnitza field, such as API Response. Once you have the entire response, you can then parse the JSON response values to custom Oomnitza fields, as per the example below.
Connect the Blocks.
Save, validate, and activate your workflow.

Using the Add User preset

The Add User preset creates a LogicMonitor user.

Table: Required values

Name	Details
View Permission - Resources, Websites, etc.	The account tabs that will be visible to the user
Timezone	The timezone of the user Example: America/Los Angeles
SMS Email Format	Enter sms or fullText SMS accepts 160 characters. Full text accepts all characters.
API Only?	Enable if the user is an API-only user.
Password	The password associated with the user
Email	The email address associated with the user
Contact Method	Enter email or smsemail
SMS Email	The email address associated with the user Example: 8054445555@logicmonitor.com
2FA Enabled?	Enable two-factor authentication.
Phone	The phone number associated with the user
Force Password Change	Enable to force the user to change their password at the next login.
Accept EULA	Enable to require the user to accept the EULA (end user license agreement)
User Name	The username associated with the user
Role Operation	The privilege operation Example: write
Role Object ID	The privilege object identifier
Role Object Type	The privilege object type. The following values can be used: dashboard_group dashboard host_group service_group website_group report_group remoteSession chat setting device_dashboard help logs configNeedDeviceManagePermission map resourceMapTab tracesManageTab
Description	The role description. Example: The administrator can do everything, including security-sensitive actions
Role Name	The name of the role Example: administrator
Role Group ID	The group ID of the role

LogicMonitor REST API v3 Swagger Documentation: Add User

Using the Update User preset

The Update User preset updates a specified user. The user to be updated is referenced in the Advanced Mode > Information tab in the property{{logic_monitor_user_id}}

Note
You cannot update the email address.

LogicMonitor REST API v3 Swagger Documentation: Update User

Using the Delete User preset

The Delete User preset deletes a specified user from LogicMonitor. The user to be deleted is referenced in the Advanced Mode > Information tab in the property{{logic_monitor_user_id}}

LogicMonitor REST API v3 Swagger Documentation: Delete User

Using the Get User by ID preset

The Get User preset retrieves detailed user information. The user to be retrieved is referenced in the Advanced Mode > Information tab in the property{{logic_monitor_user_id}}

LogicMonitor REST API v3 Swagger Documentation: Get User

Reference articles for workflows