Change requests for usernames can be completed for People records.
To change usernames, you must have add, edit, and delete permissions for the People object.
Before you start
By default, users are not alerted when their usernames, passwords, or email addresses are changed. This means that users won't be able to log in to their Oomnitza instance when such changes are made. To enable automatic alerts, add security.enable_personal_data_change_emails as a global setting. See Global security settings.
- Click People.
- Click a record.
- Click Change username .
- Enter the new username.
- Click Save.
The username is updated and the changes are tracked on the History page.