Creating an extended integration for Datadog users

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With Oomnitza you get visibility of Datadog user data as the data is automatically transformed into consumable information and actionable insights.

Connect Oomnitza and Datadog in minutes

Get the information and insights that you need to reduce costs and the time that you spend on administration tasks such as:

• Configurable dashboards and list views of key information
• Configurable workflows that you can create:
  • For deactivating underutilized SaaS accounts
  • For deleting the subscriptions of the SaaS accounts of employees who have left the company
  • For adding new users to Datadog
• Configurable reports to share information about users with your colleagues and management

Navigation

Before you start

Setting the Datadog global variables

Adding your Datadog credentials

Creating the user integration

Creating custom mappings

Creating workflows

SaaS User Role

Delete Users

Before you start

Best practice
For the integration with Oomnitza, create a dedicated user account.

Datadog's REST API uses API key authentication, and you will need to add the API key you generated in Datadog to Oomnitza.

To generate an API Key in Datadog:

1. Navigate to Organization settings, then click the API keys or Client Tokens tab.
2. Click the New Key or New Client Token button, depending on which you’re creating.
3. Enter a name for your key or token.
4. Click Create API key or Create Client Token.

You will also need to add a Datadog Application Key to Oomnitza. To add a Datadog application key, navigate to Organization Settings > Application Keys in Datadog. If you have the permission to create application keys, click New Key.

For further information, refer to the Datadog API documentation.

Setting the Datadog global variables

To save time entering information when you create workflows, you can add the Datadog Application Key as a global variable in Oomnitza.

1. From the menu, go to Configuration>General.
2. Click Global Settings.
3. Click Add new variable (+). 
4. Enter DataDog.Application_Key as the Key.
5. Enter your Datadog Application Key as the Value. This is the application key that you can create via Organization Settings > Application Keys in Datadog. This application key is different from the authentication API key.
6. Save your changes.
   

Adding your Datadog credentials

To stream Datadog user data into Oomnitza, complete the following steps:

1. In Oomnitza, click Configuration > Security > Credentials.
2. Click Add new credential (+).
3. Search for the integration, and then click the forward button > to select the integration.
4. Add your API key.
5. Click Create.

Integration not in the list? Click Advanced Mode and complete these steps:

1. Add the information details.
2. Click the AUTHORIZATION tab.
3. Ensure that API Key is selected as the Authorization type.
4. Ensure that the Token Name is DD-API-KEY
5. Enter the Datadog API Key. 
6. Ensure that Add to Header is selected.
7. To test the entered credential you may use the web service https://api.datadoghq.com/api/v1/validate 
8. Click CREATE. 

Creating the user integration

1. In Oomnitza, click Configuration>Integrations>Overview.
2. Click Block view
3. On the Integrations page, scroll down to the Extended section for user integrations.
4. Click NEW INTEGRATION.
5. Search for the integration in the sidebar or use the Search.
6. Click ADD.

Integration Overview

Before you start

More information is provided about the following fields to help you complete the integration:

Integration preferences: By default, the option Create & Update is selected, which allows for editing existing user records and adding new ones. If your goal is only to edit existing user records, choose Update Only. On the other hand, if you only want to add new records, select Create Only.

User selection: Select User only to create users in the People tab.  Select User plus SaaS User to also create SaaS users in the Software > SaaS menu. Once your users are created in the SaaS menu, you can create SaaS user workflows to validate the existence of a given user in a SaaS System and to pull role information from your SaaS System. For steps see Creating SaaS user workflows.

When you select User plus SaaS User and you have multiple instances of the same SaaS, you can choose your SaaS instance from the dropdown. If you have a single instance of the SaaS, your instance is already detected by the system.

Integration details

Procedure
To review or update the integrations details, click the pencil:

1. Update the integration name if necessary. 
2. From the User Selection list, select an option. 
3. For installation type, ensure that Cloud is selected.
4. For integration preferences, select an option.
5. Enter the name of the integration user.

Credential details

Choose one of the following options:

• Select the credentials that were created for the integration.
• Edit the credentials that were created for the integration.
• Create new credentials

Schedule

By default, user data is streamed to Oomnitza once every day.

You can configure the schedule to meet your needs such as changing the interval or changing the time so that the data is streamed when your system isn't busy.

1. Click the pencil.
2. Configure your schedule.
3. Click Update.

Mappings

To map the fields to Oomnitza, click the pencil.

Creating custom mappings

Map the Datadog fields to Oomnitza fields and create custom mappings to get the user information that you need.

Create custom mappings and assign a sync key

1. Click Smart Mapping.
2. You have the option to create custom mappings to map any other field that you want to add to Oomnitza. To create an optional custom mapping, do the following:
   1. Click the down arrow on the field that you want to map.
   2. Select Add new Oomnitza users field.
   3. Change the name of the field.
   4. Click CREATE. 
3. Assign a sync key to the Email field.

Standard Datadog to Oomnitza mappings

The following Datadog fields can be mapped to Oomnitza:

Connector Sync Time
Created at Timestamp
Disabled?
Email
Id
Name
Status
User type

Did you know? 
You can define rules for your integration by selecting Edit integration on the mapping page. For example, you may only want to run the integration if a certain contact or region exists. See Filtering integration results.  

You can add new fields to your integration by selecting Add new field   on the mapping page. All you need to do is specify the property name. See Creating custom API fields. 

Launching the integration

Your integration is in Draft mode until all the required mandatory fields are added. Once you have added all of the required fields, we recommend that you complete the following steps

1. Select Launch to activate your integration
2. Do a Test Run.
3. Click Sync Sessions and review the status of the integration. If you encounter any errors, see troubleshooting integrations.
4. When the test run has been completed, click Run Now.

Getting your results
To view the information that is collected about your assets, click Assets. To view the information about software, click the Software tab.  
To view the information that is collected about your users, click People. If you selected User plus SaaS User when running the user integration, you can also find a list of users in the Software > SaaS menu

Related Links

• Running an extended integration
• Troubleshooting integrations
• Mapping extended integrations

Creating workflows

Before you create workflows to get actionable insights, you must retrieve information about SaaS users. 

SaaS user role

1. Click Configuration > Workflows > SaaS Users. 
2. Click Add (+).
3. Enter the name of the workflow such as Retrieve Datadog SaaS information. You can also enter a description of the workflow so you know what the purpose of the workflow is.

Edit the begin block

The begin block is the workflow’s trigger. In this case, you create a workflow that retrieves SaaS user information from Datadog.

1. Click Edit.
2. Enter a name of the begin block. 
3. Configure the schedule so that the user information is streamed to Oomnitza when your system is least busy.
4. Select run for Active records.
5. Click Add Rule and add this rule: SaaS name = Datadog.
6. Click Save.

Learn more about the Begin block

Edit the SaaS User Role retrieval block

1. Drag and drop the SaaS User Role retrieval block onto the Sandbox, and then click Edit.
2. Search for Datadog User Role and click the arrow (>).
3. Complete the following actions:
1. Select your Datadog Credentials that you created in Adding your Datadog credentials.
2. Enter your Datadog Application Key.

By default, the Deactivate checkbox is selected. This means that information about SaaS user accounts that were deactivated in Datadog won’t be uploaded to Oomnitza.

Learn more about the SaaS user role.

Tip
You can add additional features to your workflow. For example, you can add a Notify block to send messages. See Adding metadata to a Notify block.

Connect the blocks

1. Save your changes and link the boxes to create the workflow.
2. Validate, launch, and save your workflow.

Result
Depending on the schedule that you configured in the Begin block, the SaaS user information, such as the user role and last login date is streamed to Oomnitza.

Delete users

You can easily create a workflow in Oomnitza to delete SaaS users in Datadog.

1. To create a new workflow, complete the steps in the SaaS user role section.
2. Edit the Begin block, and add rules to specify the criteria that you want to use for deactivating users such as:
1. SaaS name = Datadog
2. Last login date Days before 30
3. Save your changes.
4. Drag and drop the API block onto the sandbox.
5. Click Edit.
6. Search for Datadog Delete User and click the arrow (>).
7. Complete the following actions:
1. Select your Datadog Credentials that you created in Adding your Datadog credentials.
2. Enter your Datadog Application Key. You don’t need to do this if you have followed the steps in Setting the Datadog global variables.
8. Save your changes and link the boxes to create the workflow.
9. Save, validate, and activate your workflow.

Result
The SaaS account matching the criteria specified in the Begin block is deactivated when the workflow is run.

Reference articles for creating workflows

• Creating SaaS user workflows.
• Offboarding SaaS users.

Unleash the power of Oomnitza

To get valuable actionable insights that help you manage your assets, learn how to:

• Configure dashboards for your users and software
• Configure custom reports about your users and software
• Create workflows to automate tasks

See  Getting started for more information.