Notifications

Monitor the notifications sent by workflows such as requests to participate in surveys and the status of requested store offerings.  

Note
By default, notifications are enabled for users with the super administrator role and disabled for all other roles. See Granting role permissions.

Notifications are sent to users and displayed on the Notifications page when the following conditions are met:

• Workflows are run that use decision or notification blocks
• Notification is selected as the option to notify recipients in the decision and notification blocks     

When users create workflows they can select the include link so that recipients of notifications can open the associated record such as the accessory, endpoint, or user record.

If the recipient receives a survey, they can open the survey on the Notifications page and complete the survey.

Tip
When you click Notifications , the Notifications page displays in pop-up mode with the same features that are available in full-screen mode. To view Notifications on a separate page, click Full screen. 

Actions

Icon or text	Action
Mark all as read	Click to mark all notifications as read.
Only show unread	Toggle to show only the notification that aren't read.
Mark as read	Toggle to mark individual notifications as read or unread. Hover the mouse over the notification to access.
All notifications read or Unread notifications	On the menu bar you're, notified when you have no unread notifications or when you have unread notifications.

Reduce the noise and work more effectively by marking notifications as read and selecting the tabs to view the notifications that require you to take action. 

Some sample notifications

Notification

In this scenario, a notification is sent to the user. No action is required of the user.  

Survey notification

In this scenario, a user receives a notification to respond to a survey. They can open the survey by clicking the Approve button or they can click REJECT. The status of the notification is updated to action completed. 

Note
The max retention period for notifications is 90 days. See Data retention policy.