Workflows

Getting started with workflows

• Workflows page overview
• Workflow page details overview
• Types of automation blocks
• Selecting a workflow to run for a single record
• Workflow run logs overview

Configuring workflows

• Copying a workflow
• Using global variables in workflows

Workflow blocks

• API block
• Apple Model block
• Archive block
• Begin block
• Decision block
• Dell warranty and device information block
• Freshservice block
• Jira Cloud block
• Lenovo Warranty block
• Notify block
• Offboard Accessories block
• Offboard Assets block
• Offboard Licenses block
• Oomnitza block
• SaaS User Role retrieval block
• ServiceNow block
• Store for Scheduled Report block
• Threshold block
• Update block
• Update Child Records block
• Wait Block
• Zendesk block

Workflow variables

• Adding a workflow variable
• Tutorial: Applying a workflow variable to an API block
• Tutorial: Applying a workflow variable to an update block
• Tutorial: Using the Initiated By variable in a Notify block

Using Jinja in workflows

• Importing and Using Libraries with Jinja2
• Using Jinja2 in Oomnitza
• Common Jinja examples and use cases
• Using math, comparisons, and logic operators

Troubleshooting workflows

• Troubleshooting workflows
• Checking the status of workflows
• Cancelling workflows
• Workflow prioritization