Workflows

Creating workflows

• Creating a workflow
• Types of automation blocks
• Adding a timestamp to a workflow

Configuring workflows

• Adding a workflow variable

Workflow blocks

• API block
• Begin block
• Notification block
• SaaS User Role retrieval block
• Threshold block
• Update block

• Apple Model block
• Approval block
• Archive Object block
• Dell warranty and device information block
• Freshservice block
• Jira Cloud block

Troubleshooting workflows

• Troubleshooting workflows
• Checking the status of workflows
• Workflow error codes
• Cancelling workflows
• Workflow Prioritization

Using Jinja operations in workflows

• Working with Jinja2
• Importing and Using Libraries with Jinja2
• Using Jinja operations